Privacy Policy

Information We Collect

1. Information You Provide to Us

We collect information directly from you when you:

• Register an account or make a purchase on our Site.

• Fill out a contact form or sign up for our email newsletter.

• Interact with us through customer support or other communications.

This information may include:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely via WooCommerce and its payment processors)

2. Information We Collect Automatically

When you visit our Site, we collect certain information automatically, including:

• Your IP address

• Browser type and version

• Device information

• Pages visited and time spent on our Site

• Referring URLs and search terms

This data is collected through Google Analytics 4 (GA4) and may involve cookies or similar tracking technologies. For more details, see our "Cookies and Tracking" section below.

3. Information from Third Parties

We may receive information from third-party tools we use, such as Brevo, when you subscribe to our email marketing campaigns or interact with our forms.

How We Use Your Information

We use the information we collect to:

• Process and fulfill orders, including shipping and payment processing.

• Communicate with you about your orders, inquiries, or technical support.

• Send marketing emails and newsletters (only if you have opted in).

• Improve and personalize your experience on our Site.

• Analyze website performance and user behavior via Google Analytics.

• Ensure compliance with legal obligations and prevent fraud.

We do not sell your personal information to third parties. However, we may share your data with trusted partners to provide our services, including:

• Service Providers: Payment processors, shipping companies, and email marketing platforms like Brevo.

• Analytics Tools: Google Analytics to understand how visitors interact with our Site.

• Legal Requirements: If required by law or to protect our legal rights.

Our Site uses cookies and similar tracking technologies to:

• Remember your preferences and improve user experience.

• Analyze traffic and usage patterns via Google Analytics.

• Provide functionality for e-commerce through WooCommerce.

You can manage or disable cookies in your browser settings. Note that disabling cookies may affect your ability to use certain features of our Site.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.

• Rectification: Request corrections to inaccurate or incomplete data.

• Deletion: Request that we delete your personal data, subject to legal obligations.

• Opt-Out: Unsubscribe from marketing emails by clicking the "Unsubscribe" link in any email we send or contacting us directly.

To exercise your rights, please contact us.

We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite these efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we learn that we have collected information from a child, we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us.